WHAT OUR CUSTOMERS ARE SAYING


Jen O.

July 8th, 2021

Customer Service, Environment, Quality, Wait Time

"Always awesome to deal with!"

Julie W.

June 27th, 2021

"The Pink mask so far are my favorite (and not just because pink is so cute)...

I've found that a lot of masks are fibrous (for lack of a better word?) that make my face itchy which makes working without distraction really hard. The pink masks have been the best so far for me with this! Onyx is a close second. I'm not sure why but whatever it is, I love it.

My itch-free nose is so greatful!"

Nicole F.

June 28th, 2021

Customer Service, Quality, Wait Time

"They are so wonderful to deal with and have the best masks on the market."

Katie F.

May 28th, 2021

"Absolutely love Viral Clean!...

Amazing Customer service, very friendly Staff. Great quality masks that are both soft and comfortable. Love to support a Canadian company."

Karen N.

June 9th, 2021

"Thanks! You guys are great and your product is the best!!"

Jennifer S

April 27th, 2021

"I am pleased to have found a great local provider...

I love supporting local companies. My Health care clinic switched over the the Level 3 masks that Viral Clean provides and we are thrilled with them. Not only is the fit better for a larger range of faces, the fun patterns help to lift the moods of all the kids we treat. I feel confident in the protection and fit that these masks provide. The pricing is excellent and delivery times outstanding. Masks will be with us for sometime and I am pleased to have found a great local provider."

Alision G.

April 21st, 2021

"I have heard so many great things about your masks...

We got our masks today and love them! They are soft and breathable and the fit is perfect.
We go through so many, so will be in touch in a few months with a re-order."

Cindie H.

April 16th, 2021

"As a small business owner, I love supporting local...

I just received my mask order. These masks are awesome!! They’re SO soft!!
I’m so happy that I know about you guys!! As a small business owner, I love supporting local, especially when the quality is exceptional!!!
THANK YOU!!!!!

Theresa F.

April 14th, 2021

"No longer do we purchase masks from any other supplier...

I haven’t stopped telling people about Viral Clean! The knowledge on the website regarding levels of mask safety is fabulous. Even the basic mask they sell is far superior than what many other companies sell. No longer do we purchase masks from any other supplier. It’s fantastic to be able to support a local Ottawa company that is dedicated to our health and safety during these very trying times. They excel in customer service as well!"

Scott M.

April 15th, 2021

"They and their products just keep getting better...

I Love Viral Clean!
A wonderful local company with great people, customer service, and that give back to the community and to charity. They offer numerous options of quality PPE in different levels, colours and designs, with a comfortable fit. So proud of this amazing company, and the people behind it! I've been using them since their beginning and continue to recommend them any chance I get. They and their products just keep getting better.
I keep forgetting to let you guys know how much more comfortable the new elastic ear loop material is. The old one would grate on my ears due to the material and pattern. The white masks are softer on the ears and quite soft on the face. The new onyx ones are quite comfortable too. They look like the black Costco ones but are medical grade. The 2 colours of masks coordinate well with our 2 uniform shirt colours. Keep up the good work!"

Charlene

April 6th, 2021

"Just wanted to say thank you for all your help...

Hello Viral Clean,
I picked up my order today at your Kaladar location. Just wanted to say thank you for all your help with my consultation by email and for including a sample mask for me. Wonderful and much appreciated!
When I picked up my order I was told you had some new mask patterns, so I've been looking through them getting ideas for my next order.
I was happily surprised to see your Dr. Vera Etches mask!!! So we have the Dr.(Bonnie) Henry Fluevog shoes and now our own Dr. Vera Etches mask!!
Great stuff Viral Clean!!!"

Barb R.

April 6th, 2021

"Customer Service...

Excellent customer service was provided by Kensey who went over and beyond when there was an issue when purchasing the masks and resolved it immediately. Thank you!"

Deborah G.

April 3rd, 2021

"Customer Service, Environment, Quality, Wait Time...

Everything was great! Thank you so much!"

Peter R.W.

March 25th, 2021

"Customer Service, Environment, Quality, Wait time...

TOP NOTCH IN EVERY WAY!!"

Suzanne L.

March 19th, 2021

"Customer Service, Environment, Other, Quality, Wait time...

Love the choice of colours. My husband and I already have the lilac and gold ones. Great service and friendly personnel who take the time to help you with your order. Keep up the good work."

Jackie L.

March 18th, 2021

"Customer service...

Personal, professional. Great Service.

Megan M.

March 18th, 2021

"I ordered a variety of masks and absolutely love them!! They are high quality and super comfortable.

I would like to say thank you to Alex and the Viral Clean team for such great service and product. I am a registered nurse working in the USA, I ordered a variety of masks and absolutely love them!! They are high quality and super comfortable. Alex was also so kind to include some awesome patterned children’s masks to which I am donating to a pediatrician here in Orlando, Florida. I am sure our littlest patients and parents will greatly appreciate them. So thank you again!!! I highly recommend Viral Clean for any and all mask needs!!! Let’s continue to get through this pandemic together! Mask up everyone!! ✌🏼😷."


Kerry B.

March 15th, 2021

"It's about providing a great and needed product, adding a bit of fun to a stressful time.

Thanks so much for my last order... All this to say it's a pleasure dealing with your company, and I have certainly promoted your products to al our friends and my contacts.

I'm a big believer in promoting good businesses, especially local ones.

It's not only the fact Viral Clean is local, it's about providing a great and needed product, adding a bit of fun to a stressful time.

Susan M.

February 18th, 2021

"Thank you! I really like the masks and also the sample of non medical masks is greatly appreciated :)"


Elenor H.

February 12th, 2021

"Customer Service, Quality.

...This is my 3rd pickup for a total of 4 orders."

P. Park

February 8th, 2021

"I have a big face and this is the most comfortable mas I've worn ever.

I just received my order of mass from you, and am so pleased with the ease of ordering and speed of delivery. It is great to be able to feel confident in the product and support Canadian business. Thanks so much for the two bonus masks!"


Susan U.

February 1st, 2021

"Ease of ordering and speed of delivery.

I just received my order of mass from you, and am so pleased with the ease of ordering and speed of delivery. It is great to be able to feel confident in the product and support Canadian business. Thanks so much for the two bonus masks!"


Ingrid S.

January 31st, 2021

"You lifted my spirits and have raised my faith in mankind.

I just read about the help you have given to Mr Faithful of the Frog Lake Band in Alberta. During this difficult COVID time I just want you to know you lifted my spirits and have raised my faith in mankind. Business can be so cut throat and yet you asked for no cut etc to help. Good on you. You are amazing!".


Emily C.

January 28th, 2021

"I am so happy to buy from fellow Canadians.

I am a huge fan of your masks and have already ordered before, now its time to send them to my family!... Thanks, and thanks. I am so happy to buy from fellow Canadians as we all must embrace masks. They are now part of our culture, and will be after Covid. We have learned how important they are for all forms of illnesses so this is positive! I am loving all of your designs, they are fun. The 4 ply colours are great!"


Christy P.

December 23rd, 2020

"I feel fully protected and secure when I am wearing these masks.

Dear Viral Clean Team,

I received my Order of 4 ply masks Monday. I ordered the 4 ply masks because I work in retail and no matter how much you try and social distance, there are just some instances where you are unable to. Thank you very much for a wonderful product. I feel fully protected and secure when I am wearing these masks."

Rosemary M.

December 6th, 2020

"Customer service, environment, quality, wait time

Very satisfying experience... and LOCAL.

Logan M.

November 15th, 2020

"A Canadian manufacturer of quality masks."

Waitman C.

November 12th, 2020

"Customer service

Exceptional."

Ken M.

November 15th, 2020

"I also wanted to thank you for being a Canadian comany who is contributing to the Safety of all Canadians!

I don't normally send emails but in this case I am making an exception.

I wanted to thank you and your Team for not only sending me and my Family my recent order for the Safety Masks, which I love the design and comfort level.

But, I also wanted to thank you for being a Canadian comany who is contributing to the Safety of all Canadians!

Great job, and I do intend to spread the word about your company."



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